Shipping policy

Shipping Costs

Free Shipping on All Items!

Enjoy free shipping on every order at Nuzzle Nest. There are no additional shipping charges, regardless of the product size, weight or order value.

The price displayed at checkout is the price you pay, with no shipping fees added.

Where We Deliver

We currently deliver throughout New Zealand, including major cities, regional towns and remote areas.

At this time, we only ship within New Zealand and do not offer delivery to other countries through this store.

Dispatch and Delivery Times

Orders are dispatched once payment has been successfully confirmed.

Delivery times may vary depending on your location, product availability and courier services.

Customers in regional and remote areas may experience longer delivery times than those in major cities.

Please note that delivery estimates may be affected by courier delays, weather conditions, public holidays and busy shopping periods such as Christmas.

During peak seasons, we recommend placing your order early.

Order Tracking

Once your order has been dispatched, we will send you an email containing your tracking information, allowing you to follow your parcel until it arrives.

Please allow some time for tracking information to become active after dispatch.

Orders with More Than One Item

If your order contains multiple items, they may be shipped from different warehouses.

As a result, your items may arrive in separate parcels on different days.

You will receive tracking information for each shipment where available.

Damaged, Missing or Late Parcels

If your parcel arrives damaged, an item is missing from your order, or your tracking information has not been updated for several days, please contact us.

Our support team will investigate the issue and help resolve it as quickly as possible.

Contact Us

Nuzzle Nest

Website: https://nuzzlenest.co.nz

Email: everythingbaby@mail.com

Address:
124 Nutfield Lane
Governors Bay
Christchurch 8022
New Zealand